8 Questions to Ask a Cleaning Company
You’re just about to call a local company to take care about the mess in your house. However, you feel uncertain whether it will be according to your expectations. In addition, you can have some negative assumptions that will make you reluctant to call at all.
You shouldn’t hesitate to contact a reputable maid service in Houston, as any serious provider will provide you with necessary information. However, you should ask the right questions. Read on to find out what to ask.
What questions should you ask a cleaner?
When you get in touch with the company representative, you’ll probably receive a couple of options and just the general information. However, this isn’t necessarily going to be enough for you to make an informed decision. To be completely sure that you found the perfect team to clean up your residence, try to ask the following eight questions.
- How long have they been in business?
The very first factor to consider when choosing a local provider is their previous experience. You can ask when the company was launched, or how much experience do individual professionals have. This is usually a good indicator of how knowledgeable and successful a company is.
- Do they offer a free quote?
When you book a service for the first time, you need to know whether it will suit your budget and needs. Companies that want to win over new customers will gladly offer a free estimate based on the condition of your house and the square footage, as well as any additional services you may need.
- What is included in the service?
Don’t skip this one, as it’s probably the most crucial question. There’s a common misconception that cleaners will do all the housekeeping work. For instance, if you ordered a standard package, you can have your own ideas of what it could entail. To avoid a misunderstanding with your provider, ask whether they can help with dishes, laundry, window washing, making beds, and so on.
- Should you tidy up before they arrive?
Most services will not include tidying up, decluttering, or taking care about dirty dishes, but it’s better to ask. Sometimes, just removing unnecessary things from surfaces is enough.
- Will they bring supplies?
This point can make a great difference. When the supplies are included in the cost, you have one less thing to worry about. There will be no need to run to the market to purchase commercial products and equipment. In addition, some providers will be glad to use your supplies or to switch to more eco-friendly options in your case.
- Are their employees reliable?
Established companies want to have high client retention and satisfaction rates. This is best achieved by employing hardworking, ethical, and motivated experts. You can rely on reviews, or ask the company about their recruitment process.
- How should you pay?
Usually, providers offer several payment options. You need to make sure whether you’d be paying the cleaner upfront or after the service. Additionally, consider whether the payment is going to be in cash or via credit/debit card.
- Do they offer some kind of guarantee?
While responsible providers will cater to their clients by providing a quality guarantee, there are some companies that wouldn’t do much to fix issues. To make sure that you get the best value for money, ask about satisfaction guarantee policies and procedures. This way you can be sure to get the best value for money.
Where can I book a meticulous maid service in Houston, TX, and the surrounding area?
Whether you’re living in Downtown Houston or anywhere else in the area, you can count on Not Your Own Cleaning to provide efficient and thorough assistance. This way, you’ll have enough time on your hands to relax. Instead of bothering with chores, take your time and see a show at Jones Hall, or elsewhere in the Theatre District. Our team of maids has the necessary equipment, expertise, and knowledge to tackle all areas of your house with precision and care. We can assist you with a variety of available services, from recurring upkeep, to move-in/out clean-up. GIve us a call today and receive a free quote!